Frequently Asked Questions

Absolutely. At least within the given season for your activity. Tours that utilize the hut system are very limited by the opening seasons of the huts. Each individual tour lists the season that is available for booking. Please note that this can vary, depending on weather and snowpack conditions.

There are some tours where the accommodations book up more than a year in advance and openings are difficult to find. For these tours, we pre-reserve dates so there are some available to you. But you can always request your own dates and we will check that availability for you.

Simply select the green button on a tour page that says, "GO Book the Tour." This will bring you to our booking platform. A deposit (usually 20%, but sometimes more depending on the tour) will be due at that time, while the remaining balance of the tour is not due until 30 days prior to the tour.

All tour prices listed are per person. There are some select Add-ons, such as luggage transfer, where the pricing is per bag or per a quantity of 3 bags. This is specified with the Add-on information.

Only 20% (sometimes a little more depending on the tour) is due at the time of booking unless specified otherwise in the tour details. The remaining balance is due 30 days prior to the tour.

Deposits are paid during the booking process via credit card. The credit cards we accept are listed below. Fonal payments can be made via credit card, Paypal or bank tranfser.

You can find more details about these options on our Payment page.

We accept the following credit card payments:

American Express
China UnionPay (CUP)
Discover & Diners Club
eftpos Australia
Japan Credit Bureau (JCB)
Mastercard
Visa

Making reservations to multi-day, point-to-point tour is a complex  and time-consuming process. When possible, we will honor changes that are requested after a booking is submitted. You can read more about the Change Fees here.

It is important to highlight that many of the tours we book are in high demand, and availability can be limited. This can make changes difficult or impossible the further we go into the booking season. If you anticipate that you may need to make a change to your itinerary, we recommend you discuss this with your Adventure Planning Expert as soon as possible.

This is a common request...after you book your Alpenventures tour, you start talking about it on a group hike with friends, and one or two other people want to join you!

In this case, it is best reach reach out to your Adventure Planning Expert to get a feel for availability and feasibility. While it may be difficult to match your exact itinerary on the most popular tours (i.e. Alta Via 1 and Tour du Mont Blanc), we are often able to book a similar itinerary that allows you to spend most of your time on the trail together. The person who is joining you can specify how much deviation from your booked itinerary is acceptable for them. For example, they can tell us that they will only accept the booking if there are no more than 2 nights in separate accommodations and no more than 3 hours of time hiking separately. Of course, the more flexibility we have here, the better chances we will have of making this work.

Our experience is that making changes to existing reservations can create a lot of confusion at accommodations, especially at mountain huts that don't always have their administrative responsibilities dialed in. Because we do not want to create any issues with your existing reservations, we will leave your confirmed reservations intact. The person joining you will be booked on separate reservations on their own itinerary that is designed to mirror your itinerary. We will inform all of your accommodations that you are traveling together. We always recommend that you remind the accommodations on arrival as well. We are unable to guarantee that you will be in the same rooms.

Note: We will not align anybody else's itinerary specifically with your itinerary without your permission.

Lunch availability can vary by tour. Both the TMB Tour du Mont Blanc and AV1 Alta Via 1 hut hiking tours present the opportunity to sit down at a restaurant and order a lunch almost every day. Most of the huts on our other tours offer the opportunity to purchase a sack lunch at the hut (usually between 10€ and 18€ depending on the hut). Meals can often be the most expensive part of a hut or bike tour, so we recommend carrying food for lunches with you. At a minimum, please do carry enough snacks to last throughout the day.

We provide more information about this in your eGuidebook.

The trick to luggage storage is staying at the same hotel before and after your tour (note: there are some hotels in Chamonix that refuse this service for Tour du Mont Blanc hikers).

If you book the Airport to Airport Package with us, this is generally accommodated for, but please mention to us if this is a service you will need.

Luggage storage is not currently available for the BT1. If you require luggage storage for this tour, please let us know.