

Frequently Asked Questions
Absolutely. At least within the given season for your activity. Tours that utilize the hut system are very limited by the opening seasons of the huts. Each individual tour lists the season that is available for booking. Please note that this can vary, depending on weather and snowpack conditions.
There are some tours where the accommodations book up more than a year in advance and openings are difficult to find. For these tours, we pre-reserve dates so there are some available to you. But you can always request your own dates and we will check that availability for you.
Simply select the green button on a tour page that says, "GO Book the Tour." This will bring you to our booking platform. A deposit (usually 20%, but sometimes more depending on the tour) will be due at that time, while the remaining balance of the tour is not due until 30 days prior to the tour.
All tour prices listed are per person. There are some select Add-ons, such as luggage transfer, where the pricing is per bag or per a quantity of 3 bags. This is specified with the Add-on information.
Only 20% (sometimes a little more depending on the tour) is due at the time of booking unless specified otherwise in the tour details. The remaining balance is due 30 days prior to the tour.
Deposits are paid during the booking process via credit card. The credit cards we accept are listed below. Fonal payments can be made via credit card, Paypal or bank tranfser.
You can find more details about these options on our Payment page.
We accept the following credit card payments:
American Express
China UnionPay (CUP)
Discover & Diners Club
eftpos Australia
Japan Credit Bureau (JCB)
Mastercard
Visa
Lunch availability can vary by tour. Both the TMB Tour du Mont Blanc and AV1 Alta Via 1 hut hiking tours present the opportunity to sit down at a restaurant and order a lunch almost every day. Most of the huts on our other tours offer the opportunity to purchase a sack lunch at the hut (usually between 10€ and 18€ depending on the hut). Meals can often be the most expensive part of a hut or bike tour, so we recommend carrying food for lunches with you. At a minimum, please do carry enough snacks to last throughout the day.
We provide more information about this in your eGuidebook.
The trick to luggage storage is staying at the same hotel before and after your tour (note: there are some hotels in Chamonix that refuse this service for Tour du Mont Blanc hikers).
If you book the Airport to Airport Package with us, this is generally accommodated for, but please mention to us if this is a service you will need.
Luggage storage is not currently available for the BT1. If you require luggage storage for this tour, please let us know.
- Customize the length of the tour or the itinerary (this could mean adding in a rest day, or an extra day for sightseeing) without a Customization Fee
- 15% discount for each group participant*
To receive the group discount, all participants need to be included in one booking, and one invoice will be available for the entire group. The group member who submits the booking will be the primary point of contact for most communication.
Groups of more than 10 participants will need to request a custom link from us at [email protected].
Note that we are generally not able to accommodate large groups in all double rooms at mountain huts. Many huts may only have one or two double rooms, and those that may have enough double rooms to accommodate a large group may still choose to put the entire group in one room and not split them up. For the Classic Package, we do try to book double rooms, but a private room could be any size that only includes your group.
Note that availability for large groups can be challenging to find, especially on the Alta Via 1 and the Tour du Mont Blanc. We recommend large group book their tour between August and October the year prior.
*Not applicable to tours in South America