Although the vaccines for COVID-19 are rapidly being circulated, Europe and much of the rest of the world are keeping travel restrictions in place as they anticipate a third wave of infections. While this is intimidating when considering summer vacations, it is important to remember that last year much of the world experienced a slump in infections over the summer and European borders were open to most travelers. While we can't make any promises, we currently anticipate relaxations in travel restrictions to take hold around May and June this year. We recommend travelers book their summer adventures later in the season (late August or early September) in order to ensure the highest possible chance of being able to travel.
We understand that the outbreak and rapid spread of COVID-19 may have a great impact on not only your travel plans, but also on other aspects of your life. During such difficult times, both your mental and physical health are important to us.
We are committed to your safety and are not currently running any tours or accepting bookings for new tours. The postponement policy below will apply to any COVID-19 related cancellations during summer 2020 and summer 2021.
The majority of our service providers are small, family-owned businesses and they are extremely volatile during this time. For this reason, we are committed to running tours as soon as it is safe to do so.
During the coming weeks, many of us have restrictions on our mobility, which is a true challenge for those of us who love nature and wide open spaces. We encourage everyone to heed the government restrictions and recommendations that have been provided to us by the World Health Organization (WHO), in order to remain safe and healthy and to prevent the spread of COVID-19 as much as possible.
Update about the huts:
The huts in the expect to be open and in full operation. Many may not provide blankets and pillows this summer (still to be determined), so guests are required to bring a full sleeping bag. Guests are also expected to bring face masks, soap/hand sanitizer, a towel and sandals or slippers to wear around the huts.
Neither Chile nor Peru are open for international travel yet. We are watching the situation closely.
Special Circumstances - COVID19 Postponement Policy
The Corona Virus (COVID-19) pandemic has created a special situation. We don't know yet what travel will look like for summer 2020, but we do know that we will not have a vaccine. For this reason, we believe that choosing to travel this year needs to be a personal decision that each Alpenventures UNGUIDED customer makes. We are allowing customers who have booked tours for summer 2020 or 2021 to postpone their tour for up to 26 months without financial penalty. This postponement can be done at any time for any reason. Prices will be locked in for the next 26 months to the price on the customer's invoice. Alpenventures UNGUIDED will absorb the financial impact of any lost deposits that we have already paid for our customers’ affected tours.